What is streaming?
Streaming allows you to play a program straight from beIN SPORTS CONNECT via the Internet, without you having to download the program to your hard drive or mobile device.
How will beIN SPORTS CONNECT affect my download limit with my Internet service provider?
Watching beIN SPORTS CONNECT is similar to watching any other streaming service. If you are familiar with Internet streaming services, then you shouldn't notice much difference in your bandwidth usage. However, if you are new to streaming content, we recommend you monitor your usage and consider increasing your download limit with your Internet Service Provider (ISP).
How will beIN SPORTS CONNECT affect my data allowance with my mobile service?
Watching beIN SPORTS CONNECT is like watching any other streaming service. If you already watch other internet streaming services such as Netflix, then you shouldn't notice much difference in your data usage. If, however, you are new to streaming content, we recommend you monitor your usage and consider upgrading your data plan with your mobile provider. One full 90-minute football match consumes approximately 2 GB of mobile data. Alternatively, you can watch beIN SPORTS CONNECT while connected to WiFi.
What speed setting should I use for LIVE content?
The beIN SPORTS CONNECT player incorporates adaptive streaming when available, so will always provide you with the best quality video available on your Internet connection. This is also aimed to ensure that content doesn't buffer when your Internet connection drops in speed (it is not a constant value at all times). In addition, the LIVE player on beIN SPORTS CONNECT on some devices and web browsers also allows you to manually select video resolution. Sometimes this allows you to achieve a slightly better quality but may result in some buffering.
Do I need to be connected to the Internet to stream games on beIN SPORTS CONNECT?
Yes, beIN SPORTS CONNECT streams LIVE and won’t be cached. You’ll need to be connected to the Internet to stream content.
Does beIN SPORTS CONNECT have a download service to watch games without an Internet connection?
No. beIN SPORTS CONNECT currently provides online service only.
I am trying to watch a game but am told my region is different?
If you are outside of Indonesia, you will not be able to view content on beIN SPORTS CONNECT Indonesia. If you are located within Indonesia and are receiving the message, please check if you are connected to Virtual Private Network (VPN). If you are, please disconnect from VPN and try again. If you are not on a VPN and still getting the message, your IP address may be incorrectly registered to a different region by your Internet Service Provider (ISP) so it is best to contact them.